SHIPPING & DELIVERY POLICY

SHIPPING & DELIVERY

Comprehensive shipping and delivery policy for Youth IPL programs, merchandise, certificates, and materials. This policy ensures transparency in our delivery processes and meets all requirements for payment gateway compliance.

Last Updated: July 07, 2025
Effective Date: July 07, 2025

Table of Contents

1. Policy Overview 2. Shipping Coverage Areas 3. Delivery Timelines 4. Shipping Methods & Costs 5. Digital Deliveries 6. Physical Materials 7. Certificate Delivery 8. Merchandise Shipping 9. Address Requirements 10. Delivery Confirmation 11. Failed Delivery Policy 12. Damage & Loss Policy 13. International Shipping 14. Special Circumstances 15. Customer Support 16. Contact Information

1. Policy Overview

Shipping & Delivery Commitment

Youth Sports & Games Development Foundation (India) is committed to ensuring timely and secure delivery of all program materials, certificates, merchandise, and communications to our participants across India and internationally where applicable.

1.1 Scope of Policy

This Shipping & Delivery Policy covers:

  • Digital Communications: Program confirmations, updates, and digital certificates
  • Physical Materials: Registration kits, training materials, and program resources
  • Certificates: Physical participation and achievement certificates
  • Merchandise: Youth IPL branded apparel and equipment
  • Documents: Legal documents, agreements, and program materials

1.2 Delivery Methods

  • Digital Delivery: Email, SMS, WhatsApp, and online portals
  • Courier Services: Professional courier partners for physical items
  • Postal Services: India Post for standard deliveries
  • Hand Delivery: Direct delivery at program venues
  • Express Services: Premium delivery for urgent items

1.3 Compliance Requirements

  • Payment Gateway Compliance: Meets all Razorpay and payment gateway requirements
  • Legal Compliance: Adheres to Indian shipping and consumer protection laws
  • Data Protection: Complies with privacy laws for address and contact information
  • Consumer Rights: Protects consumer rights for delivery and refunds
  • Transparency: Clear communication of all shipping terms and conditions

Important Note

This policy is mandatory for all Youth IPL program participants and is required for payment processing through our secure payment gateways including Razorpay. By registering for our programs, you agree to these shipping and delivery terms.

2. Shipping Coverage Areas

2.1 Domestic Shipping (India)

Complete India Coverage

Metro Cities
Delhi NCR, Mumbai, Kolkata
Chennai, Bangalore, Hyderabad
Pune, Ahmedabad, Surat
Jaipur, Lucknow, Kanpur
All States & UTs
All 28 States covered
All 8 Union Territories
Remote areas and hill stations
Island territories (additional time)
99%+
Coverage Across India
1000+
Cities & Towns
24/7
Tracking Support

2.2 Serviceable Pincodes

  • Standard Delivery: All major Indian pincodes with regular courier service
  • Express Delivery: Available in 1000+ cities across India
  • Remote Areas: Extended delivery time for remote pincodes
  • Pincode Verification: Automatic verification during registration process
  • Service Confirmation: Delivery feasibility confirmed before order processing

2.3 Special Delivery Areas

  • Border Areas: Additional 2-3 days for border regions
  • Hill Stations: Weather-dependent delivery schedules
  • Island Territories: Extended delivery time for Andaman, Nicobar, Lakshadweep
  • Military Areas: Special clearance required for cantonment areas
  • Restricted Zones: Prior authorization needed for certain areas

2.4 Non-Serviceable Areas

  • Extreme Remote Locations: Areas without courier connectivity
  • Conflict Zones: Areas with active security concerns
  • Natural Disaster Areas: Temporarily non-serviceable during disasters
  • Alternative Arrangements: Special arrangements made for non-serviceable areas
  • Notification: Participants informed about delivery limitations during registration

Coverage Guarantee

Youth IPL guarantees delivery to 99%+ of Indian addresses. For the rare cases where direct delivery isn't possible, we arrange alternative pickup points or special delivery methods at no extra cost.

3. Delivery Timelines

Digital Deliveries

  • Instant: Registration confirmations, payment receipts
  • Within 2 hours: Program details and joining instructions
  • Within 24 hours: Digital certificates and completion documents
  • Real-time: Program updates and important announcements

Express Delivery (Metro Cities)

  • Same Day: Available for urgent documents in select cities
  • Next Day: Express delivery for metro cities
  • 48-72 Hours: Express delivery for tier-2 cities
  • Premium Service: Tracked and priority handling

Standard Delivery

  • 3-5 Business Days: Metro cities and major towns
  • 5-7 Business Days: Tier-2 and tier-3 cities
  • 7-10 Business Days: Remote areas and rural locations
  • 10-15 Business Days: Very remote areas and special locations

International Delivery

  • 7-14 Days: Documents to SAARC countries
  • 10-21 Days: Other international destinations
  • Custom Clearance: Additional time for customs processing
  • Express International: 3-7 days for urgent international deliveries

3.1 Factors Affecting Delivery Time

  • Weather Conditions: Monsoons, cyclones, extreme weather
  • Natural Disasters: Floods, earthquakes, other emergencies
  • Festival Seasons: Increased delivery time during major festivals
  • Strike/Bandh: Local disruptions affecting transportation
  • Address Issues: Incorrect or incomplete addresses

Delivery Time Disclaimer

Delivery timelines are estimates based on normal circumstances. Youth IPL strives to meet these timelines but cannot guarantee exact delivery dates due to factors beyond our control such as weather, transportation disruptions, or courier partner delays.

4. Shipping Methods & Costs

4.1 Free Shipping Services

  • Digital Deliveries: All digital communications and certificates at no charge
  • Standard Physical Delivery: Basic program materials included in registration fees
  • Certificates: Participation certificates delivered free within India
  • Program Kits: Essential program materials with free standard shipping
  • Documentation: Legal and program documents at no additional cost

4.2 Paid Shipping Options

  • Express Delivery: ₹100-300 depending on location and urgency
  • Same Day Delivery: ₹500-800 for metro cities (where available)
  • International Shipping: ₹1,500-5,000 based on destination and weight
  • Premium Packaging: ₹200-500 for special packaging requirements
  • Insurance: ₹100-500 for high-value items

4.3 Shipping Partners

  • Primary Courier: Blue Dart, FedEx, DHL for express deliveries
  • Standard Courier: DTDC, Gati, Delhivery for regular deliveries
  • Postal Service: India Post for standard and registered post
  • Local Partners: Regional courier services for remote areas
  • International: DHL, FedEx, UPS for international shipments

4.4 Cost Calculation

  • Weight-Based: Shipping cost calculated based on package weight and dimensions
  • Distance-Based: Additional charges for remote or difficult-to-reach areas
  • Service Level: Premium charges for express and same-day services
  • Fuel Surcharge: Variable fuel surcharge as applicable
  • Tax Inclusive: All shipping costs include applicable taxes and surcharges

Cost Transparency

All shipping costs are clearly displayed during the ordering process. There are no hidden charges, and participants are informed of all applicable shipping fees before confirming their order or registration.

5. Digital Deliveries

5.1 Email Communications

  • Registration Confirmation: Instant confirmation upon successful payment
  • Program Details: Comprehensive program information within 2 hours
  • Updates & Notifications: Real-time updates about program changes
  • Certificates: Digital certificates delivered within 24-48 hours of completion
  • Receipts & Invoices: Instant delivery of payment receipts and tax invoices

5.2 SMS & WhatsApp

  • Instant Notifications: Immediate alerts for important updates
  • Program Reminders: Timely reminders about trials and programs
  • Status Updates: Real-time status updates on applications and selections
  • Emergency Alerts: Urgent communications for safety or schedule changes
  • Support Messages: Customer support and assistance through WhatsApp

5.3 Online Portal Access

  • Participant Dashboard: Secure access to personal program information
  • Document Downloads: Access to all program documents and materials
  • Progress Tracking: Real-time tracking of program progress and achievements
  • Communication History: Complete history of all communications
  • Certificate Gallery: Digital repository of all earned certificates

5.4 Digital Certificate Delivery

  • High-Resolution Format: Professional-quality PDF certificates
  • Secure Verification: QR codes and unique verification numbers
  • Multiple Formats: Available in PDF, JPG, and PNG formats
  • Instant Download: Immediate download links upon completion
  • Permanent Access: Lifetime access through participant portal

Digital Delivery Guarantee

Youth IPL guarantees 99.9% successful delivery of digital communications. Our robust email and SMS systems ensure you receive all important information instantly. Backup delivery methods are used if primary channels fail.

6. Physical Materials

6.1 Program Kit Contents

  • Welcome Package: Program brochure, schedule, and guidelines
  • Training Materials: Cricket skill development guides and resources
  • Safety Guidelines: Comprehensive safety instructions and protocols
  • Identification Materials: Participant ID cards and venue passes
  • Branded Items: Youth IPL branded materials and stationery

6.2 Packaging Standards

  • Protective Packaging: Secure packaging to prevent damage during transit
  • Weather Protection: Waterproof packaging for monsoon season deliveries
  • Eco-Friendly Materials: Sustainable packaging materials wherever possible
  • Professional Presentation: Branded packaging for enhanced participant experience
  • Tamper-Evident: Security features to ensure package integrity

6.3 Quality Control

  • Pre-Shipping Inspection: Quality check before dispatch
  • Content Verification: Ensuring all items are included
  • Damage Prevention: Proper packaging to prevent transit damage
  • Batch Tracking: Complete tracking of all shipped materials
  • Return Authorization: Easy return process for damaged or incorrect items

6.4 Special Handling

  • Fragile Items: Special packaging for delicate materials
  • Valuable Documents: Registered and insured delivery for important documents
  • Urgent Materials: Express handling for time-sensitive items
  • Bulk Shipments: Special arrangements for multiple participant deliveries
  • Ceremonial Items: Premium packaging for awards and special recognition items

Material Quality Assurance

All physical materials undergo strict quality control before shipping. We maintain high standards for all printed materials, branded items, and program resources to ensure participants receive professional-quality materials.

7. Certificate Delivery

7.2 Physical Certificates

  • Premium Quality: High-quality paper with professional printing and embossing
  • Official Sealing: Official Youth IPL seal and authorized signatures
  • Secure Packaging: Protected packaging to prevent damage during delivery
  • Free Delivery: Standard delivery within India at no additional cost
  • Express Option: Fast delivery available for urgent requirements

7.3 Certificate Types

  • Participation Certificates: For all program participants
  • Achievement Certificates: For outstanding performance and milestones
  • Completion Certificates: For successfully completed training programs
  • Excellence Awards: Special recognition certificates for exceptional participants
  • Team Certificates: Group certificates for team achievements

7.4 Delivery Timeline

  • Digital Certificates: 24-48 hours after program completion
  • Physical Certificates (Standard): 7-10 business days after program completion
  • Physical Certificates (Express): 3-5 business days with tracking
  • Bulk Orders: 10-15 business days for large batch deliveries
  • International Delivery: 14-21 business days for overseas participants

7.5 Replacement Policy

  • Damaged Certificates: Free replacement for certificates damaged in transit
  • Lost Certificates: Replacement available with nominal processing fee
  • Name Corrections: Free correction for errors in participant names
  • Additional Copies: Extra copies available upon request
  • Digital Backup: Digital copies always available regardless of physical certificate status

Certificate Guarantee

Youth IPL guarantees that every program participant will receive their certificates. Digital certificates are available immediately, and physical certificates are delivered with tracking. Lost or damaged certificates are replaced at no cost to the participant.

8. Merchandise Shipping

8.1 Available Merchandise

  • Apparel: Youth IPL branded t-shirts, jerseys, caps, and accessories
  • Equipment: Cricket equipment with Youth IPL branding
  • Collectibles: Commemorative items and special edition products
  • Training Gear: Professional training equipment and accessories
  • Gift Items: Youth IPL branded gift sets and packages

8.2 Shipping Charges

  • Free Shipping: Orders above ₹1,000 qualify for free standard shipping
  • Standard Shipping: ₹100-200 for orders below ₹1,000
  • Express Shipping: ₹300-500 for faster delivery
  • Cash on Delivery: Additional ₹50 COD charges where available
  • Volume Discounts: Reduced shipping rates for bulk orders

8.3 Size and Fit Guidelines

  • Size Charts: Detailed size charts available for all apparel
  • Measurement Guide: Instructions for accurate measurements
  • Exchange Policy: Easy exchange for size-related issues
  • Fit Guarantee: Satisfaction guarantee on sizing
  • Custom Sizing: Special sizing available on request

8.4 Quality Assurance

  • Quality Control: All merchandise inspected before shipping
  • Brand Standards: Consistent quality across all Youth IPL products
  • Defect Protection: Protection against manufacturing defects
  • Return Policy: Easy returns for quality issues
  • Warranty: Limited warranty on equipment and durable goods

Merchandise Quality Promise

All Youth IPL merchandise meets high-quality standards. We offer hassle-free exchanges and returns for any quality issues, ensuring complete satisfaction with your purchase.

9. Address Requirements

9.1 Complete Address Information

  • Full Name: Complete name of recipient as per official documents
  • House/Building Number: Specific house or building number
  • Street/Road Name: Complete street or road name
  • Locality/Area: Specific locality or area name
  • City/Town: Correct city or town name
  • State: Full state name
  • PIN Code: Correct 6-digit PIN code
  • Contact Number: Active mobile number for delivery coordination

9.2 Address Verification

  • Automated Verification: System verification of PIN codes and locations
  • Manual Review: Human verification for complex or unclear addresses
  • Delivery Confirmation: Phone confirmation before dispatch for high-value items
  • Address Updates: Easy process to update addresses before shipping
  • Multiple Addresses: Support for different billing and shipping addresses

9.3 Special Address Types

  • Hostel/PG Addresses: Include hostel name and room number
  • Office Addresses: Include company name and department
  • Apartment Complexes: Include tower/block and flat number
  • Rural Addresses: Include village name and nearest landmark
  • PO Box: Post office box deliveries where applicable

9.4 Address Change Policy

  • Before Dispatch: Free address changes before items are shipped
  • After Dispatch: Limited ability to change address once shipped
  • Redirection Charges: Additional charges may apply for address redirection
  • Return and Reship: Option to return and reship to new address
  • Update Notification: Immediate confirmation of address changes

Accurate Address Importance

Providing accurate and complete address information is crucial for successful delivery. Incomplete or incorrect addresses may result in delivery delays, additional charges, or failed deliveries. Please double-check all address details before confirming your order.

10. Delivery Confirmation

10.1 Tracking Services

  • Real-Time Tracking: Live tracking for all shipped items
  • SMS Updates: Automatic SMS updates on shipment status
  • Email Notifications: Detailed email updates with tracking information
  • Online Portal: Track all shipments through participant portal
  • Customer Support: Dedicated support for tracking queries

10.2 Delivery Confirmation Process

  • Proof of Delivery: Signature or OTP confirmation upon delivery
  • Photo Confirmation: Delivery photos for contactless deliveries
  • Delivery Receipt: Digital receipt with delivery confirmation
  • Immediate Notification: Instant notification upon successful delivery
  • Failed Delivery Alerts: Immediate alerts for unsuccessful delivery attempts

10.3 Delivery Verification

  • Recipient Verification: Identity verification for high-value deliveries
  • OTP Delivery: One-time password for secure deliveries
  • Signature Required: Mandatory signature for important documents
  • Age Verification: Age verification for restricted items
  • Authority Letters: Authorization letters for third-party collection

10.4 Delivery Status Updates

  • Shipped: Confirmation when item is dispatched
  • In Transit: Updates during transportation
  • Out for Delivery: Notification when item is out for final delivery
  • Delivered: Confirmation of successful delivery
  • Failed Delivery: Notification and next steps for failed attempts

Tracking Guarantee

Every shipment from Youth IPL comes with complete tracking information. You'll receive real-time updates from dispatch to delivery, ensuring you're always informed about your shipment status.

11. Failed Delivery Policy

11.1 Delivery Attempt Process

  • Initial Attempt: First delivery attempt at scheduled time
  • Contact Attempt: Phone call to recipient before delivery
  • Rescheduling: Immediate rescheduling for failed first attempt
  • Second Attempt: Second delivery attempt within 24-48 hours
  • Final Attempt: Third and final delivery attempt

11.2 Reasons for Failed Delivery

  • Recipient Unavailable: No one available to receive the package
  • Incorrect Address: Address not found or inaccessible
  • Refused Delivery: Recipient refuses to accept the package
  • Security Issues: Access denied to delivery location
  • Contact Unreachable: Unable to contact recipient for delivery coordination

11.3 Resolution Options

  • Pickup Arrangement: Pickup from local courier office
  • Address Correction: Update address and reschedule delivery
  • Alternative Recipient: Authorize alternative person for collection
  • Return to Sender: Return package to Youth IPL
  • Reshipment: Fresh shipment to corrected address

11.4 Timeline for Resolution

  • Immediate Action: Contact within 2 hours of failed delivery
  • Resolution Window: 7-day window to resolve delivery issues
  • Automatic Return: Package returned if not resolved within timeline
  • Reshipment Timeline: 3-5 business days for reshipment after resolution
  • Refund Processing: Refund initiated if redelivery not possible

11.5 Cost Implications

  • First Redelivery: Free redelivery for first failed attempt
  • Address Correction: Additional charges for incorrect address redelivery
  • Multiple Failures: Charges may apply for repeated failed deliveries
  • Return Shipping: Return shipping costs borne by Youth IPL for our errors
  • Customer Error: Additional charges for customer-related delivery failures

Failed Delivery Consequences

After 3 failed delivery attempts, packages will be returned to Youth IPL. Additional charges may apply for reshipment due to incorrect address or unavailability. Please ensure accurate contact information and availability during delivery windows.

12. Damage & Loss Policy

12.1 Damage During Transit

  • Immediate Reporting: Report damage within 24 hours of delivery
  • Photo Documentation: Photo evidence of damaged package and contents
  • Inspection Process: Detailed inspection and damage assessment
  • Replacement Guarantee: Free replacement for transit-damaged items
  • Expedited Processing: Priority processing for damaged item replacements

12.2 Lost Package Policy

  • Tracking Investigation: Thorough investigation of shipment tracking
  • Courier Coordination: Coordination with courier partners for location
  • Timeline for Claims: Lost package claims processed within 7-10 days
  • Replacement Shipment: New shipment dispatched for confirmed lost packages
  • Compensation: Full compensation for lost high-value items

12.3 Insurance Coverage

  • Automatic Coverage: Basic insurance coverage for all shipments
  • High-Value Protection: Enhanced insurance for valuable items
  • Claim Process: Streamlined insurance claim process
  • Coverage Limits: Clear coverage limits and terms
  • Deductibles: No deductibles for standard coverage

12.4 Liability Limits

  • Maximum Liability: Liability limited to actual item value
  • Proof of Value: Original receipts required for high-value claims
  • Consequential Damages: No liability for indirect or consequential damages
  • Time Limits: Claims must be filed within specified timeframes
  • Documentation Requirements: Complete documentation required for all claims

Protection Guarantee

Youth IPL takes full responsibility for items damaged or lost during shipping. We provide comprehensive protection and will replace or refund any items that don't reach you in perfect condition due to shipping issues.

13. International Shipping

13.1 Countries Served

  • SAARC Countries: Priority service to Bangladesh, Pakistan, Sri Lanka, Nepal, Bhutan, Maldives, Afghanistan
  • Gulf Countries: UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain
  • Major Destinations: USA, Canada, UK, Australia, Singapore, Malaysia
  • Other Countries: Most international destinations upon request
  • Restricted Countries: Countries with shipping restrictions or sanctions

13.2 International Shipping Costs

  • Document Shipping: ₹1,500-3,000 for certificates and documents
  • Merchandise Shipping: ₹3,000-8,000 depending on weight and destination
  • Express International: ₹5,000-15,000 for urgent deliveries
  • Customs and Duties: Additional charges as per destination country rules
  • Insurance: Optional insurance for international shipments

13.3 Customs and Duties

  • Customs Declaration: Accurate customs declarations for all shipments
  • Duty Calculation: Duties calculated as per destination country rates
  • Recipient Responsibility: Customs duties and taxes paid by recipient
  • Documentation: Complete documentation for customs clearance
  • Clearance Delays: Possible delays due to customs processing

13.4 International Delivery Timeline

  • SAARC Countries: 7-14 business days
  • Gulf Countries: 10-15 business days
  • USA/Canada: 12-21 business days
  • Europe/Australia: 14-25 business days
  • Other Destinations: 15-30 business days

International Shipping Support

Our international shipping team provides comprehensive support for overseas deliveries, including customs documentation, tracking, and delivery coordination. We ensure smooth delivery to Youth IPL participants worldwide.

14. Special Circumstances

14.1 Natural Disasters

  • Service Suspension: Temporary suspension during natural disasters
  • Safety Priority: Safety of delivery personnel is top priority
  • Alternative Arrangements: Alternative delivery methods when safe
  • Delay Notifications: Proactive communication about weather-related delays
  • Recovery Services: Expedited service once normal operations resume

14.2 Festival and Holiday Periods

  • Extended Timelines: Longer delivery times during major festivals
  • Service Limitations: Limited services during public holidays
  • Advance Planning: Early dispatch before festival periods
  • Holiday Schedule: Clear communication of holiday shipping schedules
  • Express Options: Premium services available during festivals

14.3 Strike and Civil Unrest

  • Service Interruption: Potential interruptions during strikes or unrest
  • Safety Protocols: Safety protocols for delivery personnel
  • Alternative Routes: Alternative delivery routes when possible
  • Delay Communication: Immediate communication of delays
  • Compensation: No additional charges for strike-related delays

14.4 COVID-19 and Health Emergencies

  • Health Protocols: Strict adherence to health and safety protocols
  • Contactless Delivery: Contactless delivery options available
  • Sanitization: Package sanitization procedures
  • Service Continuity: Maintained service during health emergencies
  • Flexible Policies: Flexible policies during health crises

Force Majeure

Youth IPL is not liable for delivery delays or failures due to circumstances beyond our control, including natural disasters, strikes, civil unrest, government actions, or health emergencies. We will make best efforts to resume normal service as quickly as possible.

15. Customer Support

15.1 Support Channels

  • Phone Support: +91 9520220162 (Mon-Sat, 9 AM - 7 PM IST)
  • WhatsApp Support: +91 9520320162 (24/7 for urgent queries)
  • Email Support: shipping@youthipl.com (Response within 24 hours)
  • Online Chat: Live chat support on website during business hours
  • Support Portal: Dedicated support section in participant portal

15.2 Query Resolution

  • Immediate Response: Instant acknowledgment of all queries
  • Tracking Queries: Real-time tracking information and updates
  • Delivery Issues: Priority handling of delivery-related problems
  • Escalation Process: Clear escalation process for complex issues
  • Resolution Timeline: Most queries resolved within 24-48 hours

15.3 Self-Service Options

  • Order Tracking: Self-service tracking through website and portal
  • FAQ Section: Comprehensive FAQ covering common shipping queries
  • Status Updates: Automated status updates via SMS and email
  • Address Management: Self-service address update options
  • Delivery Preferences: Set delivery preferences online

15.4 Complaint Resolution

  • Formal Complaints: Structured process for formal complaint filing
  • Investigation Process: Thorough investigation of all complaints
  • Resolution Timeline: Complaints resolved within 7 business days
  • Compensation: Appropriate compensation for service failures
  • Follow-up: Follow-up to ensure satisfaction with resolution

24/7 Shipping Support

Emergency Support

For urgent delivery issues, lost packages, or time-sensitive queries

WhatsApp: +91 9520320162

Available 24/7

Quick Response
Instant query acknowledgment
Real-time tracking updates
Priority issue resolution
Emergency delivery coordination
< 2 hrs
Average Response Time
24/7
WhatsApp Support
99.9%
Issue Resolution Rate

16. Contact Information

For all shipping and delivery related queries, please contact us through the following channels:

Youth IPL Shipping Department

Shipping Helpline

+91 9520220162

24/7 Shipping Support

+91 9520320162

Email Support

shipping@youthipl.com

Support Hours

Mon-Sat: 9AM-7PM IST

16.1 Emergency Shipping Contacts

  • Urgent Deliveries: +91 9520220162 (Call for same-day and emergency deliveries)
  • Lost Package Emergency: +91 9520320162 (WhatsApp for immediate assistance)
  • International Shipping: international@youthipl.com (Specialized international support)
  • Corporate Shipments: corporate@youthipl.com (Bulk and corporate delivery support)

16.2 Tracking and Updates

  • Online Tracking: www.youthipl.com/track (Real-time tracking portal)
  • SMS Updates: Automatic SMS notifications for all shipments
  • Email Notifications: Detailed email updates with tracking information
  • Mobile App: Youth IPL mobile app with tracking features

16.3 Legal and Compliance

Legal Entity: Youth Sports & Games Development Foundation (India)
MSME Registration: UDYAM-UP-29-0054294
Shipping License: All required shipping and courier licenses maintained
Insurance Coverage: Comprehensive insurance for all shipments
Regulatory Compliance: Full compliance with Indian shipping and customs regulations

Response Commitment

Youth IPL commits to responding to all shipping queries within 2 hours during business hours and within 24 hours outside business hours. Emergency shipping issues receive immediate attention through our 24/7 WhatsApp support.

Shipping Policy Acknowledgment

This comprehensive Shipping & Delivery Policy ensures complete transparency in our delivery processes and meets all requirements for payment gateway compliance including Razorpay integration. By registering for Youth IPL programs or placing orders, you acknowledge and agree to these shipping and delivery terms.

Youth Sports & Games Development Foundation (India) is committed to providing reliable, secure, and timely delivery services to all participants. Our comprehensive shipping network ensures that Youth IPL materials, certificates, and merchandise reach you safely, no matter where you are in India or internationally.

Delivery Promise: Your Success, Delivered Safely!

From digital certificates to physical merchandise, we ensure every Youth IPL delivery reaches you with care and precision.

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